Thousands of people have been reviewing Ikea Birmingham – and it is splitting opinion.
The store – which, of course, is not all that close to Birmingham and is actually in Wednesbury, has had more than 7,700 reviews on Google.
Most are pretty positive – it averages 4.4 out of five – but there’s the odd gripe out there.
Shopping in the vast store has been described as everything from “amazing” to “chaos”.
At some stage, most people end up in there – they seem to sell everything – even a mean breakfast.
These are some of the salient ones:
Keith Wragg said: “Plenty of choice household and food the parking is poor for disabled customers limited spaces near store.”
Ian Henderson said: “Busy, even though a Monday morning. Easy to walk around. Queue at checkouts. Waited 15 mins at collection point. No one on delivery desk until asked for.”
Mark Fernyhough added: “Horrible. You have to search to find furniture as there is really poor signage then to add to the pain you have to search again in the warehouse. Surely there is a better way than this. Thank god for online shopping”
Paul Brown said: “Chaotic. Took me about 15 minutes to find a parking space. The store was rammed with bank holiday shoppers so you can imagine what the queue was like to pay. We picked our final bits up from the warehouse section and headed for the till. Whilst we were waiting to pay a customer paying had to nip out of the queue to amend her purchase. So it’s okay to keep everyone waiting instead of asking the customer to queue up again?”
Leah Mullarkey Parslow added: “Ikea you’re a pain….too much to do a quick shop. Love your branding and ideas but you need to make it easier to get to the checkouts.”
Sarah Keegan said: “I hate coming here. Even though I know what to expect, it annoys me greatly that I cannot simply come in to buy the one, single item I need, but instead must be paraded around a maze of stuff I have no need for nor desire to look at behind crowds of wandering shoppers (their perogative – I have no issue with how people choose to shop). I just think it is insane that you can’t simply miss out the showroom part and go straight to the marketplace, and even more so that not all items are available in the marketplace so you still have to March through thousands of buts of drivel to find what you want. I can’t be the only person who avoids Ikea at almost any cost because of this.”
Debi Storm said: “It’s got everything you could ever need for your home. It takes ages to look around so prepare for that! Go together with a mate rather than your partner cos one of you will no doubt have enough before the other. Enjoy something nice to eat at the end as a reward for making it round.
“I went on a Sunday and it was the busiest I’ve ever seen it so won’t be making that mistake again! But enjoy and have fun its a great place I would still after all the above totally recommend it to all. P.S. comfy shoes a must its a big place.”
Ian Smith said: “Some great inspiration to be had here. Well laid out and nice menu with friendly staff. Its not all flat pack and pickled herring although the herring is excellent.”
Josh Williams added: “Great selection of products at affordable prices. The store is massive and the staff are always helpful and polite. The car park is massive, never have to worry about finding a space, the queues for the tills can occasionally be long. The cafe serves lovely food at a reasonable price. Conveniently located just off the M6.”
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